Is uncaring incompetence the new norm?

Or has life always been this way? Those of you who know me from my home remodeling days may remember my understanding, if somewhat frustrated view of many of the tradesmen I dealt with – the… Read More

Technology and its Discontents

There’s a new book out called Funny Business, where Karl Toomey recounts his experiences telling jokes to the people and bots of corporate “help” sites. The concept’s been around for a while, where people recount their… Read More